Unreflective consumer fundamentalism In 2010 Lord Neuberger delivered a speech to the 25th Annual Bar Conference entitled ‘The tyranny of the consumer or the rule of law’. The speech heralded the alleged birth of a new breed, that of the “unreflective consumer fundamentalists”. This phrase resonated with the Consumer Panel at the time and has stayed…

Read more - Who are the unreflective consumer fundamentalists?

How do consumers respond to risk in the current challenging economic environment? Christmas and the start of a new year is inevitably a time for reflection.  For the Legal Services Consumer Panel this is heightened by our planning schedule.  We go into Christmas thinking hard about where we should prioritise our time, resources and voice…

Read more - Reflections on risk