Segmentation

Everything has changed. Nothing has changed

This guest post from Sarah Chambers, chair of the Legal Services Consumer Panel has been first published on Legal Futures. …

No Room at the Inn? (and nobody to give free housing advice either!)

As we grind slowly and tier-fully towards the end of a ghastly year, it is sobering to think about the …

Responsible technological innovation that improves access to justice

I joined the Legal Services Consumer Panel in April 2019 and immediately began to contribute to a Lawtech paper which was …

A Digital Swansong

Marlene Winfield OBE has spent her career giving a voice to users of public services, including for the last six …

Law in the time of Corona

Every single person reading this blog post has been touched in one way or the other by the Coronavirus. Its …

A Christmas Carol for Legal Service Users (with apologies to Mr Dickens)

Christmas Past: Over the past year we faced the spectre of significant reduction in the protection available to those using …