Segmentation

Can unbundling help to improve access to justice?

My last two blogs have focused respectively on legal advice deserts, and particular difficulties encountered by ethnic minority communities using …

Everything has changed. Nothing has changed

This guest post from Sarah Chambers, chair of the Legal Services Consumer Panel has been first published on Legal Futures. …

No Room at the Inn? (and nobody to give free housing advice either!)

As we grind slowly and tier-fully towards the end of a ghastly year, it is sobering to think about the …

Responsible technological innovation that improves access to justice

I joined the Legal Services Consumer Panel in April 2019 and immediately began to contribute to a Lawtech paper which was …

A Digital Swansong

Marlene Winfield OBE has spent her career giving a voice to users of public services, including for the last six …

Law in the time of Corona

Every single person reading this blog post has been touched in one way or the other by the Coronavirus. Its …