Comparison websites

Comparison websites are increasingly used by consumers to help them choose suppliers for energy, insurance and communications. They are also beginning to emerge in legal services.

This is a positive development. However, in some sectors, concerns have been raised about a lack of transparency and businesses 'gaming' the sites.

To ensure that legal services comparison websites do not fall into the same traps, the Panel has developed a set of draft good practice standards and assessed a selection of sites against these. Our report also looks at the benefits and risks to consumers, and identifies the barriers that have held back their emergence in the sector so far and why this may be about to change.

Date	Title	Description
7 February 2012	Comparison websites (pdf, 472kb)	The Consumer Panel's report on comparison websites in legal services.
7 February 2012	Comparison websites - Draft Standards (pdf, 114kb)	The Consumer Panel's Draft Standards for comparison websites