Date: 26 July 2023
Title: Annual Report 2022-23
Description: Our Annual Report for 2022-23
Date: 15 May 2023
Title: Work Programme 2023-24
Description: Our Work Programme 2023-24
Date: 29 July 2022
Title: Annual Report 2021-22
Description: Our Annual Report for 2021-22
Date: 26 April 2022
Title: Work Programme 2022-23
Description: Our Work Programme 2022-23
Date: 11 June 2021
Title: Annual Report 2021
Description: Our Annual Report for 2021
Date: 7 April 2021
Title: Strategy 2021/24 and Work Programme 2021/22
Description: Our Strategy for 2021-24 and Work Programme for 2021/22
Date: 11 August 2020
Title: Annual Report 2020
Description: Our Annual Report for 2020
Date: 2 April 2020
Title: Work Programme 2020-21
Description: Our Work Programme for 2020-21
Date: 24 June 2019
Title: Annual Report 2019
Description: The Panel’s 9th Annual Report summarising its work and impact in 2018-19
Date: 29 March 2019
Title: Work Programme 2019-20
Description: Our Work Programme for 2019-20
Date: 14 June 2018
Title: Annual Report 2018
Description: The Panel’s 8th Annual Report summarising its work and impact in 2017-18
Date: 11 April 2018
Title: Strategy 2018-21 Work Programme 2018-19 Final (pdf, 492kb)
Description: Our new strategy for 2018-21 and Work Programme for 2018-19
Date: 9 June 2017
Title: Annual Report 2017 (pdf, 588kb)
Description: The Panel’s 7th Annual Report summarising its work and impact in 2016-17
Date: 9 June 2017
Title: Work Programme 2017-18 (pdf, 569kb)
Description: Our Work Programme for 2017-18
Date: 27 June 2016
Title: Annual Report 2015-16 (pdf, 618kb)
Description: The Panel’s 6th Annual Report summarising its work and impact in 2015-16
Date: 14 April 2016
Title: Work Programme 2016-17 (pdf, 499kb)
Description: Our Work Programme for year two of our three year strategy
Date: 9 June 2015
Title: Annual Report 2014-15 (pdf, 508kb)
Description: The Panel’s 5th Annual Report summarising its work and impact in 2014-15
Date: 27 March 2015
Title: Work Programme 2015-16 (pdf, 365kb)
Description: Our new three-year strategy and Work Programme for 2015-16
Date: 9 June 2014
Annual Report 2013-14 (pdf, 417kb)
Description:The Panel’s Annual Report summarising its work and impact in 2013-14
Date: 10 April 2014
Title: Work Programme 2014-15 (pdf, 323kb)
Description: Our Work Programme for 2014-15 focusing strongly on equality of access
Date: 19 June 2013
Title: Annual Report 2012-13 (pdf, 593kb)
Description: The Panel’s Annual Report summarising the impact we had in 2012-13
Date: 8 April 2013
Title: Work Programme 2013-14 (pdf, 388kb)
Description: The Work Programme describes the Panel’s role and our vision for legal services for 2013-14
Date: 11 September 2012
Title: Working with providers policy (pdf, 58kb)
Description: The policy provides guidance in relation to the type and nature of external partners that we will and will not work with in order to ensure there is no undue influence on our work and to main public confidence in our independence.
Date: 19 June 2012
Title: Annual Report 2011-12 (pdf, 386kb)
Description: The Panel’s Annual Report summarising its work and impact in 2011-12
Date: 16 April 2012
Title: Work programme 2012/13 (pdf, 327kb)
Description: The Work Programme describes the Panel’s role and vision for legal services and the issues we will work on in 2012/13
Date: 29 June 2011
Title: Annual Report 2011 (pdf, 356kb)
Description: The Panel’s Annual Report summarising its work and impact in 2011
Date: 11 April 2011
Title: Work Programme 2011/12 (pdf, 140kb)
Description: The Work Programme describes the Panel’s role, our vision for legal services and the issues we will work on during 2011/12
Date: 30 March 2010
Title: Work Programme 2010/11 (pdf, 705kb)
Description: The Work Programme describes the Panel’s role, our vision for legal services and the issues we will work on during 2010/11
Date: 26 February 2010
Title: Memorandum of Understanding with the Legal Ombudsman (pdf, 48kb)
Description: The memorandum of understanding between the Legal Ombudsman and the Legal Services Consumer Panel describes how we work together.
Date: 14 January 2010
Title: Memorandum of Understanding with LSB (pdf, 1066kb)
Description: The memorandum of understanding between the Legal Services Board and the Legal Services Consumer Panel describes how we work together.
Date: 30 November 2009
Title: Terms of Reference (pdf, 103kb)
Description: The Panel’s Terms of Reference describe our remit, our working methods and how we are accountable for our performance.